frequently asked questions
What’s the benefit of being accessible?
Accessibility changes lives. It also changes businesses. The disability community is a powerful and growing consumer base. Community loyalty drives families to patronize – or not patronize – businesses based on their inclusivity. Accessibility is the law, it’s good business practice, and it will serve the most deserving group of individuals we know. Bottom line.
How does the app support individuals with disabilities?
Individuals can download your custom-branded app for free from iTunes or Google Play. The app is full of best practice features and functionality to help an individual with a disability feel more comfortable visiting. It includes accessibility tools like customizable schedules, social narratives, sensory maps, and more.
I know nothing about making an app
That’s OK, because we do! We help make the process simple and efficient. From contract to launch, we can help businesses build their app in 3-4 months. We’ll do the heavy lifting, so that on your end it’s a matter of uploading images and contributing content.
We’re a really BIG / small place – can this app help us?
Absolutely. Accessibility is about breaking down your space to help an individual plan their visit and know what to expect, no matter what the size. We’ve helped businesses large and small become leaders in access and inclusion with our turn-key solution.
Sounds great, but aren’t apps expensive to develop?
We’re making accessibility affordable for all. Our licensed platform is more cost effective than building a custom app and by being part of a platform, you benefit from all updates and upgrades.
Are your mobile apps native?
You betcha. Accessibility and performance are top priorities of ours that would be sub-par without a native app. Our iOS and Android apps are both native.
Is Android supported?
Yup! About a third of our active users are on Android.
Are tablets supported?
~15% of our active users are on tablets, including some tablets that our partners provide to their guests.
Our building has poor internet connection, will the app still work?
Once a user has downloaded the app onto their device, they are able to use it without any internet connection.
What if I need to update some content?
You can easily make changes on our backend website that are instantly reflected within the apps.
How do you support multiple large/complex spaces?
I’ve got a GREAT idea for a new feature
Awesome! We love hearing useful ideas. Get us in on the excitement by contacting us!